Shipping & Delivery
Question
Do you charge for delivery?
AnswerWe are pleased to offer free delivery on all pan India orders.
Question
How can I track my order?
AnswerYou can track your order by clicking on the ‘Track Your Order’ link in your order confirmation email. This will provide real-time updates on your order status.
Question
What should I do if I receive a tampered package?
AnswerIf your package appears to be tampered with, please do not accept it. Immediately contact our customer support at +918588897977 or email us at Sajhbaliye@gmail.com.
Question
What do I do if I receive a damaged or wrong product?
AnswerIf you receive a damaged or incorrect product, contact our customer support immediately at +918588897977 or email us at Sajhbaliye@gmail.com. Ensure the product is unused, and share images of the damaged or incorrect item.
Question
Why was my order cancelled?
AnswerWhile we strive to fulfill all orders, unforeseen circumstances may occasionally lead to a cancellation. Our support team will inform you if this happens.
Question
When will I receive my refund after canceling my order?
AnswerRefunds for prepaid orders are processed within 2-5 business days after cancellation. The refund will be credited to the original payment method.
Question
Do you ship internationally?
AnswerYes, we ship worldwide. For international orders, please contact +918588897977 or email us at Sajhbaliye@gmail.com.
Product Information
Question
What is the difference between unstitched, semi-stitched, and readymade products?
Answer
- Unstitched: Fabric material that you can stitch to your exact size.
- Semi-stitched: Partially stitched garments, such as lehengas with a half-stitched skirt that requires tailoring.
- Readymade: Ready-to-wear garments available in standard sizes (S, M, L, XL, etc.).
Question
Are the colors of the products shown on the website accurate?
AnswerWe strive to represent product colors accurately. However, due to variations in screen displays, there may be slight differences in color.
Return & Exchange
Question
What is your return and exchange policy?
AnswerWe have a strict no return and no refund policy. We offer exchanges within 7 days of receiving your order. Please ensure the product is unused, with all original tags and packaging intact.
Question
How many times can I exchange an item?
AnswerWe offer a one-time exchange policy.
Question
Will your logistics team pick up my return?
AnswerWe offer a pick-up facility for locations serviced by our logistics partners.
Question
Can I return part of a bundle offer?
AnswerReturning part of a bundle offer (e.g., Buy 2 Get 1 Free) will invalidate the discount for the entire bundle.
Product Care
Question
What are the wash & care instructions?
AnswerDry Clean only to avoid shrinkage, color bleeding, and fading.
Steam iron only for naturally crinkled fabrics to maintain texture; avoid flat ironing.